Five free services
① Free technical consulting services, technical consulting phone: 86-28-82633620 (expert group service).
② Free maintenance services during the warranty period.
③ Free implementation of special services for key projects.
⑤ Free training of operation and maintenance personnel for users.
⑥ Regular follow-up maintenance services (materials are provided by users).
Online customer service support center (call center)
User training phone: 86-28-82633620
Email: zsim@zsimcn.com
Postal code: 611130
Address: No. 128, Hailin Road, Rongtai Avenue, Chengdu Cross-Strait Science and Technology Industrial Development Park, Wenjiang District, Chengdu, Sichuan Province, China
Product and technical consulting
A product and technical service expert team to provide product introductions and technical questions.
On-site service (charge if necessary), extended service on the project site and pecial services (charge if necessary) with charge will make any worries of yours unnecessary.
User visit service
After a period of service, we will conduct necessary quantitative management of the user's application level and user requirements to improve our service work. We will also make new suggestions for users based on the development of their business. We will invite some of our customers to participate in the development and testing of our new products. For this purpose, we will establish a user visit system to provide users with more convenient communication channels.
Paid services
We provide paid services for ZSIM products outside the three guarantees, with professional quality and quality assurance.